Learn how to design computers for humans

Users demand intuitive easy-to-use interfaces that seamlessly bridge the gap between the real world tasks they need to perform in their jobs and the software systems designed to help them fulfill them. It’s no longer sufficient to hire specialists to “fix” the usability issues created by good intentioned software engineers. Companies building complex software systems must hire engineers with human-computer interaction expertise to remain competitive. All things being equal, graduates of the Human-Computer Interaction Professional Certificate program will be in greater demand and advance at a faster rate than their peers as such expertise will undoubtedly set them far apart.

Knowledge of product management and technology development is increasingly important in any organization to deliver not only to customer but also to employee needs. Key to this is a deep knowledge of the linked discover / delivery cycles. While there are many ways to gain experience in Agile Delivery, the User Discovery part of the process isn't so easy. The Human-Computer Interaction Professional Certificate fills this need perfectly, providing excellent grounding in user need-finding, all the way through user prototyping. We view the holders of this certificate as understanding the key elements that are so necessary in designing technology that people will actually use.