Essential soft skills for the workplace

To remain competitive in today’s environment, it’s no longer enough to build your organization with specialized, highly skilled professionals. To be considered high-performing, those people must also be well-rounded: great at building productive relationships, excellent internal and external customer service providers, critical thinkers, strategic planners, and—above all—expert communicators. This new paradigm has created a skill gap in the workplace. The Communication Skills Professional Certificate program provides the tools to fill this gap and help professionals take their skills—and their career—to the next level.