• Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
• Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
• Evaluate the impacts and factors that affect the development of organizational culture
• Assess the relationship between the hotel and tourism industry and their society; and evaluate the impacts of social, economical, and cultural factors on managing human resources
• Analyze and evaluate HR research journals to identify applicable methodologies
• Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
• Analyze and appraise related numerical and graphical data regarding managing human resources, and develop solutions for industry practitioners.

Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource management

Week 2: Organizational Culture
Analyze organizational culture and its impacts on human capital

Week 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizations

Week 4: Week 1 - 3 Recap
Knowledge Check for previous weeks

Week 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage it

Week 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organization

Week 7: Employment Opportunities and Managing Employment Turnover Amid COVID-19

Discuss key trends in human resource management in the hospitality and tourism industry in the context of COVID-19, examine the current global outlook, understand the role of HR, learn about the potential strategies and their impacts on HR challenges, and gain an insight into Servant Leadership and its application.

Week 8: Week 5 - 7 Recap
Knowledge Check for previous weeks