Learn management skills to support workplace diversity and inclusion in a public library setting.

You will learn about theories and frameworks that explain the underlying mechanisms of the impacts of diversity and learn how to understand and address the needs of women and underrepresented minorities (e.g. race, color, national origin, religion, sex, gender identity, marital status, age, sexual orientation, and citizenship).

You will learn how employment practices such as recruitment, selection, promotion, salary, training and development impact an organization’s ability to attract, retain, and manage a diverse workforce.

Lastly, you will recognize what organizational changes can be made to help organizations maximize the potential of all workers.