• Gain an overview of what it means to be an effective people manager
• Have a deeper understanding of the different aspects of people management
• Be able to appreciate the challenges faced by a first time manager
• Reflect on your managerial experiences

Week 1: Introduction to People Management

Difference between People Management and Human Resource Management; impact of individual and organizational factors on people management.

Week 2: Getting Work Done Through Others

Challenges of getting work done; significance of prioritization and assigning work to team members.

Week 3: Assessment and Evaluation

Concept of performance management and role of a manager in the different stages of the performance management process.

Week 4: Building Peer Networks

Understanding the importance of peer networks in an organization; being able to influence those on whom you have no authority.

Week 5: Essentials of Communication

Concept of the communication process with reflection on various barriers to effective communication and ways to overcome.

Week 6: Managing Self

Reflection on what does it mean to be a people manager; building a personal development plan for oneself.