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State-Bank-of-India: Service Etiquette in Financial Services

State-Bank-of-India: Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results in the breach of service etiquette rules thereby impacting the reputation of the organisation. On the contrary, consistently maintaining service etiquette standards uplifts brand reputation.

There is one session available:

After a course session ends, it will be archived.

Starts Feb 12
Ends Mar 31