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Throughout this comprehensive course, participants will delve into the intricacies of cross-cultural interactions, examining how cultural differences impact negotiation strategies, communication styles, and relationship-building.
The "Intercultural Communications in the Workplace" course is designed to equip learners with essential skills and insights for successfully navigating negotiations and communication in diverse cultural contexts. Throughout this comprehensive course, participants will delve into the intricacies of cross-cultural interactions, examining how cultural differences impact negotiation strategies, communication styles, and relationship-building.
Upon completing this course, learners will possess a comprehensive understanding of cross-cultural negotiation dynamics and effective communication strategies. They will be well-equipped to navigate diverse cultural contexts, build successful business relationships, and achieve positive negotiation outcomes in an increasingly interconnected global landscape. This course empowers individuals to engage confidently and respectfully with counterparts from different cultural backgrounds, contributing to successful cross-cultural collaboration and communication.
As part of your reflection and application activities, you will develop the following transferable skills: Global Awareness, Intercultural Competence, Adaptability, Critical Thinking, Cultural Intelligence, Problem-Solving, Perspective Taking, Critical Analysis, Decision-Making, Contextual Understanding.
Learners are expected to be able to work at graduate level.
The course is divided into 10 modules. The first module is an introduction, in which you will learn how to navigate the course, using the EdX platform and how to complete the reflective exercises both individually and within your peer group community. The last module provides a re-cap of your learning and includes a course exam.
Learning outcomes:
Understanding the dynamics of Communication:
Cultural Identity and Self-awareness:
Cultural Influence on Communication Styles:
Enhancing Intercultural Competence:
Effective Rapport Building:
Cultural Aspects of Negotiation:
Intercultural Communicative Competence:
By achieving these learning outcomes, learners will gain a holistic understanding of intercultural communication and negotiation, along with the transferable skills necessary for effective communication, cultural awareness, rapport building, negotiation, and intercultural competence.