University of Cape Town: Professional Communication and Office Management
Learn how to manage correspondence and oversee administrative tasks in an office environment.
Learn how to manage correspondence and oversee administrative tasks in an office environment.
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Want to know more? Enter your information to learn more about this course from GetSmarter (an edX partner).
Professional Communication and Office Management
About this Course
Skilled office management and administration professionals aren’t just supporting players. As employees who help to ensure efficient operations across all business functions, they’re fundamental to an organization’s success.
The University of Cape Town (UCT) Professional Communication and Office Management online short course is designed to equip you with the skills and knowledge needed to thrive in this key administrative and operational role. You’ll explore document, meeting, diary, and petty cash management, and be taught how to communicate effectively in a modern professional environment.
Learn how to structure a business letter, plan company travel arrangements, supervise the day-to-day running of an office, and take on a range of new responsibilities to help your organization function optimally.
This course is suited to professionals who want to unlock new employment opportunities and move up into an office management or corporate communication-related role. Those already working as office administrators and assistants can also take this course to refresh their skills, formalize their knowledge, and validate their expertise.
Cultivate your professional communication and office management skills and earn an official certificate of completion from the University of Cape Town.
Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with a digital certificate, you’ll need to meet the requirements outlined in the course handbook. The handbook will be made available to you as soon as you begin the course.
Some facts about the subject
1 of 10
Strong communication skills are one of 10 vital competencies needed for success in the future workplace.
Forbes (Apr, 2019).
The impact of communication
“In teamwork, silence isn’t golden, it’s deadly.” – Mark Sanborn, President of Sanborn & Associates, Inc.
Entrepreneur (Jun, 2019).