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Gain the knowledge and confidence to manage all facets of modern IT operations effectively.
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Information technology (IT) plays a vital role in improving efficiencies in business environments. Its impact lies in its ability to facilitate new business models and provide richer ways of communicating with suppliers and customers. However, considering the rapid rate at which the IT industry evolves, professionals need to regularly update their knowledge and skills to effectively manage the disruption this field presents.
On the University of Cape Town (UCT) IT Management online short course, you’ll be equipped with the practical skills and tools required to lead your business’s IT operations. Experience a case-based approach to IT management that integrates core conceptual knowledge with practical, real-world managerial themes. Gain the knowledge to oversee IT infrastructure and processes, and guide an IT team through the challenges presented by digital transformation.
This highly practical course is suited to both aspiring and established IT managers looking to create business value through IT systems in any industry. Those already leading an IT team can take this course to update their skills and stay up to speed with the latest IT trends and developments. Similarly, IT administrators, officers, and technicians may want to register to gain new and relevant knowledge and improve their chances of successfully moving into a managerial role.
Learn to optimize the IT value chain in your organization as you work through the weekly modules of this online short course.
Orientation module: Welcome to your Online Campus
Module 1: The role of IT management
Module 2: Budgeting and resource optimization
Module 3: Knowledge and people management
Module 4: Innovative process and change management
Module 5: Optimizing IT value chains: SCM, ERP, and CRM
Module 6: Managing risk: cybersecurity, privacy, and compliance
Module 7: Advances in information technology
Module 8: Strategic planning and the future of IT
Uncover the principles of IT management and earn an official certificate of completion from the University of Cape Town.
Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with a digital certificate, you’ll need to meet the requirements outlined in the course handbook. The handbook will be made available to you as soon as you begin the course.
The percentage of businesses that expect IT budgets to either grow or stay steady in 2020.
Spiceworks (2019).
The forecasted global spending on technologies and services that enable digital transformation by 2023.
IDC (Oct, 2019).
GetSmarter, an edX partner, delivers career-relevant, fully supported, and expert-led online courses from the world's leading universities and institutions. As an online learning expert with over 15 years' experience, GetSmarter leverages long-standing expertise in market research, data analysis, and business insights to ensure that you gain the skills critical to career growth.