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MIT Sloan School of Management: Business Process Design for Strategic Management

Create an organizational culture of continuous business improvement.

Create an organizational culture of continuous business improvement.

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This course is offered by , an edX partner
6 weeks
5–7 hours per week
Starts Feb 12, 2025
Enroll by Feb 18, 2025
Instructor-paced
Instructor-led on a course schedule

Get more information

Want to know more? Enter your information to learn more about this course from GetSmarter (an edX partner).

Get more information

Want to know more? Enter your information to learn more about this course from GetSmarter (an edX partner).

6 weeks
5–7 hours per week
Starts Feb 12, 2025
Enroll by Feb 18, 2025
Instructor-paced
Instructor-led on a course schedule

About this Course

Duration : 6 weeks (excluding orientation)

Unplanned events happen in all businesses — from communication breakdowns and financial shifts to tight turnaround times and employee disengagement.

The six-week Business Process Design for Strategic Management online short course, from the MIT Sloan School of Management, gives you access to the knowledge of thought leaders Nelson Repenning and Donald Kieffer. You’ll be introduced to Dynamic Work Design, a process improvement framework based on decades of industry practice and academic investigation. This unique methodology is based on improvement principles that enable successful integration with the existing culture, processes, and methods within an organization. The program explores the necessity of continuous change and the effectiveness of a dynamic approach to work design, while identifying opportunities for process improvement within your own business context.

This program is suited to business leaders who are looking to design and improve processes and formulate strategy that drives progress. It's similarly beneficial to managers who are interested in optimizing efficiency and facilitating problem-solving in their teams. Harnessing Dynamic Work Design principles, professionals will learn how to find solutions to issues and implement strategies for sustainable improvement in a range of industries. The course content is also relevant to Analysts, Consultants, and Specialists — especially those concerned with managing risk and change — as it provides insight into why certain improvement strategies fail. The approach delivers rapid results, ensuring little is needed in the way of overheads, training, or implementation, enabling feasible innovation for both small and large business structures. Essentially, anyone wanting to upskill themselves and improve in their role will find the concepts and methods covered useful.

Course curriculum

Skip Course curriculum

Harness the principles of Dynamic Work Design as you work through the weekly modules of this online short course.

Orientation module: Welcome to your Online Campus

Module 1: An introduction to Dynamic Work Design

Module 2: The four principles of Dynamic Work Design

Module 3: The problem statement

Module 4: Structured problem-solving

Module 5: Designing work for people

Module 6: Visual Management

About the certificate

Learn to improve business processes through Dynamic Work Design and earn an official digital certificate of completion from MIT Sloan.

This program also counts toward an MIT Sloan Executive Certificate, which you can earn upon completion of four programs where at least three of the four come from your chosen certificate track and at least one is completed in person. Find full details here.

Your certificate will be issued in your legal name and sent to you digitally upon successful completion of the program, as per the stipulated requirements.

Some facts about the subject

34%

The percentage of US workforce respondents that say they feel engaged in their workplace.

techjury (Nov, 2021).

9 key values

Agility, execution, and innovation are among the key values cited by leading companies to have the greatest impact on results.

MIT Sloan Management Review (Nd). Accessed January 15, 2020.

Why choose GetSmarter?

GetSmarter, an edX partner, delivers career-relevant, fully supported, and expert-led online courses from the world's leading universities and institutions. As an online learning expert with over 15 years' experience, GetSmarter leverages long-standing expertise in market research, data analysis, and business insights to ensure that you gain the skills critical to career growth.