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University of Cape Town: Professional Communication and Office Management

Learn how to manage correspondence and oversee administrative tasks in an office environment.

Learn how to manage correspondence and oversee administrative tasks in an office environment.

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, un socio de edX, ofrece este curso
10 semanas
7–8 horas por semana
Comienza el 30 ene 2025
Inscríbete antes del 5 feb 2025
Al ritmo del instructor
Con un cronograma específico

Obtener más información

¿Quieres más información? Ingresa tus datos para conocer más sobre este curso de GetSmarter (socio de edX).

Obtener más información

¿Quieres más información? Ingresa tus datos para conocer más sobre este curso de GetSmarter (socio de edX).

10 semanas
7–8 horas por semana
Comienza el 30 ene 2025
Inscríbete antes del 5 feb 2025
Al ritmo del instructor
Con un cronograma específico

Información sobre Curso

Skilled office management and administration professionals aren’t just supporting players. As employees who help to ensure efficient operations across all business functions, they’re fundamental to an organization’s success.

The University of Cape Town (UCT) Professional Communication and Office Management online short course is designed to equip you with the skills and knowledge needed to thrive in this key administrative and operational role. You’ll explore document, meeting, diary, and petty cash management, and be taught how to communicate effectively in a modern professional environment.

Learn how to structure a business letter, plan company travel arrangements, supervise the day-to-day running of an office, and take on a range of new responsibilities to help your organization function optimally.

This course is suited to professionals who want to unlock new employment opportunities and move up into an office management or corporate communication-related role. Those already working as office administrators and assistants can also take this course to refresh their skills, formalize their knowledge, and validate their expertise.

Plan de estudios de Curso

Omitir Plan de estudios de Curso

Improve your ability to effectively run an office as you work through the weekly modules of this online short course.

Orientation module: Welcome to your Online Campus

Module 1: Business documentation

Module 2: Communication in a multicultural society

Module 3: Word processing and new media communication

Module 4: Internet, email and telephone communication

Module 5: Office administration

Module 6: Information management

Module 7: Meeting management and presentation skills and tools

Module 8: Organization and personal effectiveness

Module 9: Event organization

Module 10: Basics of project administration

About the certificate

Cultivate your professional communication and office management skills and earn an official certificate of completion from the University of Cape Town.

Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with a digital certificate, you’ll need to meet the requirements outlined in the course handbook. The handbook will be made available to you as soon as you begin the course.

El certificado se emitirá con tu nombre legal, y lo recibirás de forma digital una vez que hayas completado el programa, de acuerdo con los requisitos estipulados.Please note, due to additional administrative requirements, at times UCT course certificate delivery may be delayed by several weeks/months.

Algunos datos sobre el tema

1 of 10

Strong communication skills are one of 10 vital competencies needed for success in the future workplace.

Forbes (Apr, 2019).

The impact of communication

“In teamwork, silence isn’t golden, it’s deadly.” – Mark Sanborn, President of Sanborn & Associates, Inc.

Entrepreneur (Jun, 2019).

¿Por qué elegir GetSmarter?

GetSmarter es un socio de edX que brinda cursos en línea con soporte completo, relevantes para el desarrollo profesional. Los cursos están a cargo de expertos en el tema y cuentan con el respaldo de las principales universidades e instituciones del mundo. Con más de 15 años de experiencia en el sector del aprendizaje en línea, GetSmarter ofrece conocimiento experto de larga trayectoria en investigación de mercado, análisis de datos y perspectivas de negocios, con el objetivo de que adquieras las habilidades esenciales para tu crecimiento profesional.