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HKPolyUx: Managing Human Resources in the Hospitality and Tourism Industry

Understand essential human resources concepts and theories and analyze contemporary issues in the management of human capital.

8 weeks
6–8 hours per week
Instructor-paced
Instructor-led on a course schedule
Free
Optional upgrade available

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Starts Jan 3, 2025
Ends Mar 27, 2025
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Managing Human Resources in the Hospitality and Tourism Industry

About this course

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In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $278.

At a glance

  • Institution: HKPolyUx
  • Subject: Business & Management
  • Level: Intermediate
  • Prerequisites:

    Learners need to have hospitality and tourism related experiences.

  • Language: English
  • Video Transcripts: English, 中文
  • Associated programs:
  • Associated skills:Employee Motivation, Team Leadership, Human Resources Concepts, Management, Tourism, Human Capital, Human Resource Management

What you'll learn

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  • Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
  • Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
  • Evaluate the impacts and factors that affect the development of organizational culture
  • Assess the relationship between the hotel and tourism industry and their society; and evaluate the impacts of social, economical, and cultural factors on managing human resources
  • Analyze and evaluate HR research journals to identify applicable methodologies
  • Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
  • Analyze and appraise related numerical and graphical data regarding managing human resources, and develop solutions for industry practitioners.

Syllabus

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Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource management

Week 2: Organizational Culture
Analyze organizational culture and its impacts on human capital

Week 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizations

Week 4: Week 1 - 3 Recap
Knowledge Check for previous weeks

Week 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage it

Week 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organization

Week 7: Employment Opportunities and Managing Employment Turnover Amid COVID-19

Discuss key trends in human resource management in the hospitality and tourism industry in the context of COVID-19, examine the current global outlook, understand the role of HR, learn about the potential strategies and their impacts on HR challenges, and gain an insight into Servant Leadership and its application.

Week 8: Week 5 - 7 Recap
Knowledge Check for previous weeks

Who can take this course?

Unfortunately, learners residing in one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. edX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.

This course is part of International Hospitality Management MicroMasters Program

Learn more 
Expert instruction
4 graduate-level courses
Instructor-led
Assignments and exams have specific due dates
8 months
6 - 8 hours per week

Ways to take this course

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Certificate

Free

Price

$278 USD

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Access to course materials

Unlimited

Limited

Expires on Feb 28, 2025

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Graded assignments and exams

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