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Understand essential human resources concepts and theories and analyze contemporary issues in the management of human capital.
29,377 already enrolled!
In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.
You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).
Note that this course is priced at USD $278.
Learners need to have hospitality and tourism related experiences.
Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource management
Week 2: Organizational Culture
Analyze organizational culture and its impacts on human capital
Week 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizations
Week 4: Week 1 - 3 Recap
Knowledge Check for previous weeks
Week 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage it
Week 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organization
Week 7: Employment Opportunities and Managing Employment Turnover Amid COVID-19
Discuss key trends in human resource management in the hospitality and tourism industry in the context of COVID-19, examine the current global outlook, understand the role of HR, learn about the potential strategies and their impacts on HR challenges, and gain an insight into Servant Leadership and its application.
Week 8: Week 5 - 7 Recap
Knowledge Check for previous weeks
Who can take this course?
Unfortunately, learners residing in one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. edX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.
Who can take this course?
Unfortunately, learners residing in one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. edX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.
