Family businesses are the backbone of our economy—not just in Canada, but around the globe. Despite being the most common type of ownership structure, family businesses are often the most complex; relationships between family members can become strained, especially if emotions take over, causing challenges that can affect the bottom line. 

In this course, family business participants examine the importance of cultivating their own emotional intelligence (EQ) to achieve greater business success. While the course focuses primarily on next-generation successors, it also provides elders with an opportunity to explore their own experiences in order to help sustain healthy family business relationships, especially during transition periods from one generation to the next. In addition, the course provides family business advisors with a deeper understanding of how EQ will help them communicate more effectively with their family business clients.